A honeymoon on the other side of the world
- The agency shows the room, the beach and the restaurant exactly as they are
- It shares its own link and you know which bookings it brought
Koppi for hotels
Your hotel, the way it should always look.
Your whole hotel in one branded, retouched 360° experience: rooms, restaurants, spa and event spaces, with a booking button wherever you need it and an AI concierge in the guest's language.
In one sentence
What Koppi for hotels is
Koppi for hotels is a digital experience of the entire hotel, in 360° and with the hotel's brand, that accompanies the guest before booking, while booking, in the confirmation email, at check-in and during their stay. It includes an AI concierge (Eco) that updates from the hotel's files and systems, a QR code for every space, a booking button connected to the booking engine, and a record of every visit by salesperson, agency, OTA or QR. It connects with the website, the booking system, the restaurant, spa and maintenance systems, and with Google Docs or Sheets.
A custom experience
A scanned tour shows your hotel the way it was that day. Koppi shows it the way it should look.
Many hotels invest thousands of dollars in a professional photo shoot and then publish a scanned tour that doesn't live up to their photos. With Koppi, the tour, the photos and the video come from the same scenes, at the same quality.
| Scanned tour (Matterport-style) | Koppi | |
|---|---|---|
| How your hotel looks | As it was on scan day: fogged glass, a cloudy sunset or worn wood all show up in the tour. | Always at its best: every scene is retouched, with the right light and weather and the finishes as they should look. |
| Scope | One tour per space. Each area is a separate tour. | The whole hotel connected in one experience: rooms, restaurants, spa, pool and event spaces. |
| Brand and navigation | A standard interface, the same for every hotel. | Buttons, menus, colors and route designed with your brand and the way you want guests to navigate. |
| Direct links | One link to the full tour. | A direct link to every room, event space or view, for ads, emails and WhatsApp. |
| Booking | Outside the tour. | A booking button wherever you need it, connected to your booking engine. |
| Guest questions | No answers. | Eco answers in the guest's language with the hotel's approved information. |
The whole guest journey
One tour, at every moment of the guest's journey.
The same tour of your hotel appears on your website, in your booking engine, in the confirmation email, at the front desk and on the guest's phone during their stay.
Sample screens with a fictional hotel.
A QR code for every place
Each QR code opens what the guest needs, where they are.
A QR code at the front desk leads to the room selection. The one in the room, to the room guide. The one at the restaurant, to its menu, wines and dress code. And every scan is recorded.
- QR · Front deskRoom selection
- Every category in 360°
- Upgrades at check-in
- Hotel map
- QR · Room 214Your room guide
- Where to make coffee
- How to turn on the jacuzzi
- Where the safe is
- QR · RestaurantThe restaurant
- Hours and menu
- Wine list
- Dress code and reservations
- QR · SpaThe spa
- Treatments and hours
- Book in the spa's schedule
- Tour of the treatment rooms and pool
Illustrative map and scans.
AI concierge
Eco always knows what's happening at your hotel today.
Eco draws on the hotel's own sources: a Google Doc or Sheet, the activities calendar and each department's systems. If the yoga time changes, Eco knows right away. "When is yoga?" or "give me today's schedule" are answered from a single file.
| Activity | Time |
|---|---|
| Yoga in the garden | 07:0008:00 |
| Cooking class | 12:0012:00 |
| Cenote excursion | 09:3009:30 |
| Live music · bar | 20:0020:00 |
The team moves yoga to 8:00…
EcoIn real time
When is yoga today?
Today at 7:00 in the garden. Shall I save you a spot?Today it moved to 8:00, in the garden. Shall I save you a spot?
Is the hotel pet friendly?
Yes. Garden rooms welcome pets up to 15 kg, and there's an area to walk them next to the lobby.
Sample conversation with a fictional hotel.
- Answers in the guest's language
- Updates from your files and systems, with no reconfiguring
- If something isn't in its information, it says so and hands off to your team
Integrations
It adapts to your operation, not the other way around.
Koppi runs on top of what your hotel already uses, and each department keeps its own system and calendar. A guest who books a massage from the tour reserves in the spa's schedule, which can be different from the restaurant's.
- WebsiteMain site, section or subdomain
- Room bookingsYour booking engine and system
- RestaurantIts reservation system and hours
KoppiTour · Eco · QR · Bookings
- SpaIts own schedule and calendar
- Google Docs or SheetsActivities, hours and information for Eco
- MaintenanceYour maintenance system
Attribution
You know where every visit comes from.
Every link and every QR code is tracked: you know which salesperson or agency brought each visit, which OTA or campaign it came from and which QR codes get scanned inside your hotel. And everything your guests ask before and during their stay tells you what to put on your site and what to offer.
Visits by source · last 30 days
- Agency · Honeymoon travel82
- Wedding sales · Laura64
- Booking58
- Expedia41
- Google Ads37
- QR · Front desk33
- QR · Rooms29
- QR · Restaurant22
What guests ask Eco most
- Is it pet friendly?31
- Cenote excursions24
- Italian restaurant hours19
- Airport transfer15
- Spa hours11
Fictional data used only to illustrate the interface. It does not represent a client's results.
For whoever sells your hotel
A sales tool for agencies, weddings and events.
Every salesperson and every agency has their own link or QR code, so you always know who brought each visit.
What does the courtyard look like set up for a wedding?
- The couple tours the garden, the ballroom and their guests' rooms
- Where will my guests stay? With a link to every category
How many people fit in Ballroom A?
- Capacities and setups for every event space, in 360°
- The planner evaluates the hotel without a site visit
Demos
Tour it the way your guest would.
Hotel overviewLoading the demo…
The hotel and its surroundings in 360°, with rooms, restaurants and event spaces.
Live
Nizuc, on Koppi.
Grupo Brisas' resort and spa in Cancún uses Koppi so guests can tour the hotel, its rooms and its spaces before booking.
- Hotel
- Nizuc Resort & Spa
- Group
- Grupo Brisas
- Location
- Cancún, Quintana Roo
Hotel developments
Are you developing a hotel or branded residences?
Sell your project's residences, villas or lots before opening, with the hotel's amenities and services inside the tour. That's how projects with a hotel, a vineyard and lots in Guanajuato do it.
Price
Quoted by scope: number of rooms or keys, amenities, languages and integrations with your booking engine.
How it's quotedFrequently asked questions
What hotels ask.
How is it different from a scanned tour like Matterport?
A scanned tour captures each space exactly as it was on the day it was scanned, and each one is published separately. With Koppi the whole hotel lives in one branded experience: every scene is retouched so it always looks its best, every room or event space has its own direct link and the booking button can go wherever you need it.
Does it connect with my booking engine?
Yes. The booking button can go wherever you need it: on each room category, in a package, at the restaurant or inside the conversation with Eco. It opens your booking engine or the channel you choose, so the booking happens where you already receive it today.
What are the QR codes inside the hotel for?
Each QR code opens the part of the tour that matches where it is: at the front desk, room selection and upgrades; in the room, the room guide (coffee, jacuzzi, safe); at the restaurant, hours, menu, wines and dress code. Every scan is recorded.
How does Eco stay up to date?
Eco draws on the hotel's own sources, like a Google Doc or Sheet with activities and hours, and on each department's systems. If you change a time in that file, Eco answers with the update right away.
Which systems does it connect with?
With your website, your booking system and engine, the restaurant's reservation system, the spa's schedule, your maintenance system and Google Docs or Sheets. Each department keeps its own system and its own calendar.
Will I know which salesperson, agency or OTA brought each visit?
Yes. Every salesperson, agency, campaign or OTA can have its own link, and every QR code in the hotel is different, so each visit is recorded with its source.
Do I have to change my hotel's website?
No. Koppi can be the main site, a section of your current site or a subdomain. We decide based on how you sell today.
Which languages does Eco speak?
Eco answers in several languages with the hotel's approved information: hours, services, policies, pets, transfers and recommendations. If something isn't in its information, it says so and hands the guest off to your team.
Does it help sell events and groups?
Yes. Ballrooms, terraces and gardens can be toured with their capacities and setups, so a planner or a company's events team can evaluate them without traveling.
What if I'm developing a hotel or branded residences?
That too. Koppi sells the residences, villas or lots of a hotel project before it opens, with the hotel's amenities and services inside the tour.
Live
Hotel projects on Koppi.
Hotel projects you can open right now. See all
HotelLa Santísima Providencia
Grupo La Santísima Providencia
Lots, a restaurant and farm life in a natural setting.
Hotel
HotelLa Santísima Trinidad
Grupo La Santísima Providencia
Vineyard with a hotel, restaurant and lots.
HotelViñedo de los Senderos
Grupo La Santísima Providencia
Lots and a restaurant inside a vineyard.
HotelViñedo San Francisco
Grupo La Santísima Providencia
Hotel, lots and country life in San Miguel de Allende.
HotelViñedo San Lucas
Grupo La Santísima Providencia
Hotel and residences in a vineyard in San Miguel de Allende.
HotelViñedo Santa Catalina
Grupo La Santísima Providencia
Hotel, homes and lots among vineyards and a lake.
HotelLet's see your hotel on Koppi.
We review your room categories, your event spaces and your booking engine, and propose a production scope.
The request is sent via WhatsApp. You can also write to info@koppi.mx.